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š Apple Mail Update: Big Changes for Email Marketers
Whatās New in iOS 18 & How to Stay Ahead
Hey, itās Ray again.
Apple just dropped some major updates in iOS 18ās Mail app, and if you send marketing emails, you need to know whatās changing.
Every time Apple tweaks its email features, marketers feel the impact.
Whether itās Mail Privacy Protection (MPP), Hide My Email, or now, smarter inbox organization.
These updates can affect how your emails are seen, sorted, and engaged with.
But hereās the thing: Every change is an opportunity.
Iāve helped brands navigate Appleās updates for years, from iOS 15ās tracking restrictions to MPPās impact on open rates.
And guess what? The brands that adapt always come out ahead.
So, letās break down whatās new in Apple Mail.
How it could impact your email strategy. Most importantly, how to make sure your emails still land, get read, and drive revenue.
Apple's New Mail Categories Are Sorting Emails Like a Pro
You know how Gmail has those tabs like "Primary," "Social," and "Promotions"?
Well, Apple Mail is joining the party with its own version called Mail Categories.


Source: Apple.com

This means your emails might land in different sections of the inbox, depending on their content.
But don't sweat it; being in the "Promotions" category isn't a bad thing.
In fact, it can help your subscribers find your marketing emails more easily, without them getting lost among personal messages.
The key here is to continue delivering valuable content that your audience wants to engage with.
Branded Mail: Put Your Logo in the Spotlight; Because Every Email Should Scream You!
Apple's rolling out a feature called Branded Mail, similar to BIMI (Brand Indicators for Message Identification).
This allows businesses to display their logos directly in the email header, making your messages instantly recognizable.
Having your logo visible can boost open rates and reinforce brand trust.
But hereās the deal, if you want that shiny Apple Branded Mail badge, youāll need to jump through a few hoops.
But donāt worry, Iāve got you!
Hereās what you need to do:
1ļøā£ Set up an account on Apple Business Connect, itās your starting point.
2ļøā£ Add your brand details and upload your logo so Apple knows youāre legit.
3ļøā£ Verify your domain or email (this is key!) to prove youāre the real deal.
4ļøā£ Make sure youāre DMARC compliant; Apple wants to see that your emails are secure.
Once you check these off, your emails will look way more official and trustworthy.
It's an investment worth considering to make your emails stand out in a crowded inbox.
Digest View Tidies up Your Inbox by Grouping Emails Together, Less Clutter, More Clarity
Apple's new Digest View automatically groups emails from the same sender into a bundle.

Source: Apple.com
For subscribers, this means a tidier inbox.
For us marketers, it means we need to be strategic to ensure our emails don't get overlooked within these bundles.
Hereās my personal tip to stay effective:
Craft compelling subject lines that grab attention.
Ensure each email provides unique value to encourage engagement.
Monitor your sending frequency to match your subscribers' preferences.
By focusing on relevance and timing, we can maintain strong engagement even with these changes.
AI Overviews: Turning Long Emails Into Quick, Easy Reads
Apple's introducing AI Overviews, which generate summaries of your emails, highlighting key information like the sender, subject, and date.
This feature is still in beta, but it's a sign of where things are headed.

Source: SupportApple.com
To make the most of this:
Write clear and informative subject lines.
Place essential information at the beginning of your emails.
Keep your content concise and to the point.
This way, even if your email is summarized, the main message still gets across effectively.
Putting Yourself in Your Subscribers' Shoes
At the end of the day, our goal is to serve our subscribers better.
These updates remind us to:
Send relevant, engaging, and timely content.
Respect privacy and build trust.
Adapt our strategies to align with changing technologies.
Iāve been in the email marketing game long enough to know one thing, change is constant.
But hereās the good news: when we focus on what our subscribers actually want and need, we donāt just adapt, we thrive.
Iāve seen updates like this before, and I know how frustrating they can feel.
But I also know that with the right strategy, they donāt have to hurt your results.
If youāre unsure how to adjust or just want to talk through a game plan, Iām here.
Shoot me a message, and letās figure it out together.
Cheers,
Raymond Chen
Founder & CEO, 11 Agency
Letās Make This Work for You
Thereās a lot that goes into building a high-converting email strategy.
If youāre serious about optimizing your email marketing, letās talk.
Hereās what we can do:
ā Done-for-You Email Strategy: If youāre ready to scale but donāt have the time, weāll build out a full email system that maximizes your revenue. You can book a call with me here.
ā Or, if you just want to grab a free resource, get a FREE 10-page KPI audit and a 128-point health scorecard to optimize your email marketing. Get it here!
More Resources to Help You Win at Email Marketing
If youāre up about boosting your email game, Iāve got a few more gems for you:
šŗ Watch My YouTube Video!
Want to boost sales with abandoned cart and checkout flows? In my latest YouTube video, I break down how to actually create high-converting flows that recover lost revenue. This step-by-step guide covers everything you need to know to turn abandoned carts into completed purchases. š Watch it here!
š Stay Ahead with 2025ās Email Marketing Trends
Not sure whatās working in email marketing right now? Youāre not alone. Many brands play it safe until they see whatās actually driving results. Weāve broken down the biggest email marketing trends for 2025, so you can stay ahead, boost engagement, and drive more revenue. Want to know whatās working? š Read my blog here: Email Marketing Trends in 2025 That Will Show Results
š” Letās Connect on LinkedIn
I share daily email marketing tips, behind-the-scenes insights, and strategies that actually work. If youāre looking for extra value beyond this newsletter, letās connect!š Follow me here.