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š Boost Open Rates FAST With These Tricks
Real Strategies I Use to Drive Higher Email Engagement
Hey, itās Ray.
If youāve been following my newsletters, you know weāve already talked about segmentation, personalization, and avoiding the spam folder.
Iāve shared my go-to strategies for making sure your emails land where they should; the inbox.
But today?
Weāre bringing it all together.
I want to talk about something Iām super passionate about because itās a game-changer, open rates.
Iāve spent years fine-tuning my email strategies, testing different subject lines, playing with send times, and tweaking my segmentation to get better results.
And trust me, when you get it right, itās a night-and-day difference.
So, letās dive in.
Iām about to share everything Iāve learned to boost open rates and drive real engagement.
What Iāve Learned About Open Rates (And Why They Matter)
Open rates are your first indicator of how well your email strategy is working.
But hereās what Iāve realized after working with countless brands: Itās not just about getting people to open your emails.
Itās about:
Crafting subject lines that grab attention immediately.
Sending at the perfect time when your audience is most likely to engage.
Building trust so your subscribers actually want to open your emails.
When you dial these in, open rates go up, and revenue follows.
Why Open Rates Can Make or Break Your Email Strategy
Iāve seen firsthand how a drop in open rates can signal deeper problems.
Low open rates can mean:
ā Your content isnāt resonating.
ā Your list is disengaged.
ā Or worse, your emails are landing in spam.
On the flip side?
High open rates mean youāre doing something right.
Your audience is engaged, your emails are relevant, and your sender reputation stays solid.
When I helped one eCommerce brand clean their list and tweak their segmentation, we saw open rates jump by 138% increase in open rates!

Thatās the power of getting this stuff right.
Hereās What Iāve Found Influences Open Rates the Most
Over the years, Iāve learned that open rates arenāt random.
Hereās what makes or breaks them:
ā
Subject Line Appeal
This is your first impression.
Iāve tested hundreds (probably thousands!) of subject lines, and what works best?
Curiosity + Benefit + Urgency.
ā
Sender Reputation
If ESPs (like Gmail and Outlook) donāt trust your domain, your emails will get buried.
I always make sure to authenticate domains with SPF, DKIM, and DMARC.
ā
The Right Send Times
Timing can make or break your open rate.
Iāve tested different days and times for different lists, and let me tell you, send time matters more than you think.
ā
Email Frequency
Too many emails? People tune out.
Too few? They forget you exist.
Finding that balance has been key for keeping engagement high.
ā
Audience Segmentation
Iāve said it before, and Iāll say it again, segmentation is everything.
Sending the right message to the right people at the right time?
Thatās where the magic happens.
So, Whatās Considered a āGoodā Open Rate?
I get this question all the time.
āRay, whatās a good open rate?ā
Hereās the truth. It depends.
For most brands I work with, an average open rate ranges from 30% to 45%, but thatās not the full story.
Factors like:
Your industry
The type of emails youāre sending (promos vs. transactional)
How engaged your list is
All of these can affect whatās āgoodā for your business.
HubSpot says the average open rate for the retail category (which includes eCommerce stores and home goods suppliers) sits around 35.90%.
Not bad, right?
But hereās the thing, you can do better with the right subject lines, segmentation, and timing.
Iāve seen brands push past this benchmark by focusing on these key areas.
My advice?
Donāt obsess over the percentage. Focus on consistency and improvement over time.
How Iāve Boosted Open Rates (And You Can Too!)
Hereās whatās worked for me and my clients:
1. Crafting Irresistible Subject Lines
Iām constantly testing subject lines.
The best ones create curiosity, highlight a clear benefit, and add just enough urgency to make opening feel irresistible.
2. Optimizing Send Times
Iāve run A/B tests on send times across different industries.
While Tuesdays and Thursdays often perform well, Iāve learned that your list might surprise you. Test, test, test.
3. Personalizing Beyond First Names
Personalization isnāt just about using someoneās name.
Iāve seen huge lifts in open rates by personalizing based on past purchases, behavior, and preferences.
4. A/B Testing (Nonstop!)
Every brand Iāve worked with has seen results improve once we started consistently A/B testing.
Subject lines, preview text, send times, you name it, Iāve tested it.
5. Segmenting for Maximum Relevance
The more relevant your emails, the higher your open rates.
Iāve segmented lists by behavior, location, and even purchase history to keep emails hyper-targeted.
Mistakes Iāve Learned to Avoid
Trust me, Iāve made these mistakes so you donāt have to:
ā Ignoring Mobile Optimization
Over 60% of emails are opened on mobile.
If your emails donāt look good on a phone, youāre losing out.
ā Neglecting List Hygiene
A cluttered list kills your open rates.
Iāve seen huge improvements by regularly cleaning lists and removing disengaged subscribers.
ā Overlooking Preheader Text
Preheader text is prime real estate.
Iāve learned that a strong preheader can boost open rates almost as much as a good subject line.
Analyzing Open Rates and What I Pay Attention To
Hereās something I tell all my clientsā¦
Open rates alone donāt tell the whole story.
I always compare open rates with:
Click-through rates to see if the content resonates.
Unsubscribe rates to check for audience fatigue.
Revenue per recipient to ensure weāre driving results.
Context is everything.
Open rates are just one piece of the puzzle, and I make sure to look at the big picture before making any changes.
Why Open Rates Is More Than Just a Number
When I started paying closer attention to open rates, I realized they were about so much more than just a percentage.
They tell you:
ā
How engaged your audience is
ā
Whether your subject lines are hitting the mark
ā
If your sender reputation is holding strong
Boosting open rates isnāt just about vanity metrics, itās about creating emails that people actually WANT to read.
Letās Get Your Open Rates Soaring
I know how frustrating it is when youāre putting in all this effort.
Crafting killer emails, segmenting your list, and timing your sends, only to see disappointing open rates.
Thatās exactly why Iām sharing these tricks with you.
Iāve tested these strategies over the years, and theyāve consistently helped my clients (and my own emails) get better results, fast.
Need a little extra help?
No worries.
Try these tips and let me know how they work, or if youāre ready to take things to the next level, we can tackle it together.
Cheers,
Raymond Chen,
Founder & CEO, 11 Agency
Want to Master Email Marketing? Letās Do This.
If this sounds like a lot to manage, donāt worry, Iāve got you covered.
Thereās a lot that goes into building a high-converting email strategy.
If youāre serious about optimizing your email marketing, letās talk.
Hereās what we can do:
ā Done-for-You Email Strategy: If youāre ready to scale but donāt have the time, weāll build out a full email system that maximizes your revenue. You can book a call with me here.
ā Or, if you just want to grab a free resource, get a FREE 10-page KPI audit and a 128-point health scorecard to optimize your email marketing. Get it here!
More Ways to Level Up Your Email Game
If youāre up about boosting your email game, Iāve got a few more gems for you:
šŗ Watch My Latest YouTube Video!
Want to boost sales with abandoned cart and checkout flows? In my latest YouTube video, I break down how to actually create high-converting flows that recover lost revenue. This step-by-step guide covers everything you need to know to turn abandoned carts into completed purchases. š Watch it here!
š Master the Art of Subject Lines with These Proven Formulas
Struggling to get your emails opened? Youāre not alone. Many brands lose out on engagement because their subject lines donāt grab attention.
Our lead email copywriter, Lawrence Soliman, has broken down 7 effective subject line formulas that consistently boost open rates and drive better results. Want to see which formulas work best? š Read the blog here: 7 Effective Subject Line Formulas to Boost Your Open Rates
š” Letās Connect on LinkedIn
I share daily email marketing tips, behind-the-scenes insights, and strategies that actually work. If youāre looking for extra value beyond this newsletter, letās connect!š Follow me here.